March 2024

Fellow Stockholders,

My name is Rob LoCascio, founder of LivePerson, Inc. and I remain a substantial stockholder. Since last August, the value of LPSN has precipitously declined by almost 90%, due to a series of bad decisions made by a board of directors that is focused more on deflecting accountability and preserving their board seats than protecting the company and its stockholders.

Since the 47% one day share price decline after the February 28th earnings call, driven primarily by the unprecedented loss of $100MM in revenue due to customer churn, many of you have expressed your  concern that the company’s future is in jeopardy. For this, and other reasons, the best chance for stability is to reconstitute the entire LivePerson Board. Only then can the new Board quickly evaluate the company’s short and long-term strategic plans.

This website, SaveLivePerson.com, is intended to serve as a resource to bring us together so we can move quickly to advocate for this change and get the company back on a clear path of stability. Please sign up to receive future updates and click here for further insight in the Q & A section.

Sincerely,

Rob LoCascio

Founder, Former Chairman and CEO

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